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This year, German cyclist Fabian embarked on an epic five-month adventure across China, later riding through South Korea and Japan. But during his journey in Japan, his Rohloff hub developed thread damage — possibly from an earlier installation error.

Shop after shop turned him away, lacking the right tools to help. Then, by pure luck, he found BlackSnow Studio online.

With a quick message and a reservation made in advance, he came straight to us — and we fixed it, fast.

One solution. Zero hassle.

Wishing you smooth roads ahead, Fabian. And thank you for taking a piece of China’s cycling spirit back home.